Assistant Director of Residential Life

JOB SUMMARY:

The Assistant Director of Residential Life is responsible for supporting the day-to-day operations of Residential Life and fostering an organization that provides service excellence to students, parents, and University partners. The Assistant Director is also responsible for the housing selection and assignment process, the management of the housing software, and occupancy management. This position will work collaboratively with campus partners across the University to enhance the residential experience, especially as it pe1iains to the residential curriculum. Additionally, the Assistant Director will serve as a Title IX Investigator/Resolution Panel member and support alcohol education and bystander intervention training, for which they will report to the Director of Student Conduct and Community Standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee the housing selection and assignments processes; ensuring accurate data input and student billing, and justifying information between PowerCampus and THD.
• Manage the central office, which includes liaising with Administrative Assistant for the Vice President of Student Engagement and Success and the supervision of student office assistants.
• Lead the development and management of the Residential Curriculum, and work to enhance collaboration across campus to support it and our theme communities.
• Assist in the development and implementation of an assessment strategy aimed at addressing the needs of students and cultivating a department committed to continuous improvement.
• Manage the THD housing software and identify opportunities to further integrate housing processes. 
• Assist the Director in managing the day-to-day operations of the Department, and serve as back-up to the Director when necessary.
• Provide guidance and leadership to professional and student staff within the Office of Residential Life.
• Serve as a case manager for high-level resident issues, as assigned by the Director. 
• Serve as a student conduct hearing officer and Title IX Investigator/Resolution Panel member as requested by the Director of Student Conduct and Community Standards.
• Contribute to the Residential Life strategic plan, including the development of the facilities plan, budget, and regular evaluation of our goals and initiatives.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Represent the Department on University committees and initiatives. Coordinate student ID card access to halls, in collaboration with the Administrative Assistant to the Vice President of Student Engagement and Success. Manage housing exemption requests, in consultation with the Director. Coordinate the onboarding and training of new professional staff. Serve as a student conduct hearing officer and Title IX Investigator/Resolution Panel member as requested by the Director of Student Conduct and Community Standards. Serve in an on-call capacity as required, and assist in crisis response when necessary.

QUALIFICATIONS:

• A Master's degree in Student Personnel, Higher Education, Counseling, or a related field.
• A minimum of 3 years of related professional experience demonstrating progressive responsibilities within Housing and Residence Life.
• Excellent written and verbal communication skills are essential to this position, along with the ability to solve complex, multifaceted problems. Collaboration is key to the success of the department, so the ability to work collaboratively and cooperatively with colleagues is important.
• Experience with a residential curriculum and either Adirondack THD or Star Rez are preferred qualifications.