Circulation Systems Coordinator

Lee Enterprises Inc   Richmond, VA   Full-time     Information Services / Technology (IT)
Posted on November 11, 2022
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JOB SUMMARY: Lee Enterprises is seeking a versatile, hard-working, and dependable person to join our team. Successful candidate must possess strong computer skills with working experience in Microsoft Word, Excel, Outlook and Access Candidate must be focused on rendering superior service to our internal and external customers. This position requires speed, accuracy, good communication skills, attention to detail, ability to work under pressure in a deadline driven environment, and a strong work ethic. Must possess strong time management skills, strong problem solving skills, have the ability to multi-task and work independently. Strong customer service skills are essential. 2+ years of data entry experience is required; knowledge of DSI system is a plus; publishing knowledge is a plus. Intermediate knowledge of Microsoft Excel and Access is preferred. **Must be able to work rotating weekends & holidays. **Hours: 10am to 6pm / 11am to 7pm / Mon-Fri 7am to 3pm Sat/Sun This position will work with all BH Media sites to maintain the circulation databases (DSI and Circpro). The maintenance includes the below but not limited to: • Street Router Maintenance • Importing of subscriber transactions & resolution of errors • Address Cleansing/CDS Processing/Resolution of errors • Route Maintenance • NIE calendar maintenance • Day End processing for all publications • Carrier account set-up • Work with delivery partners (ie, Wall Street Journal, IBD, Washington Post, NY Times) to ensure that all subscriber transactions and draw are accurately reflected in DSI • Circulation systems security approval and set up • Subscriber renewal processing

ESSENTIAL JOB FUNCTIONS: • Maintain and enforce strict internal controls. • Assist with the conversion of non-DSI BHMG newspapers to the DSI system as directed • On-site, regular and reliable attendance is required • Ability to pay attention to detail and retain information for future use/problem resolution • Communicate with users at BHMG Operating Units and external partnerships to resolve questions or errors in reference to work requests, day end processes, subscriber or carrier account set up, etc. • Daily error recognition and resolution (transaction batches, draw updates, day end failures, etc). • Ensure all work is completed accurately and on time.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to follow all Company policies and procedures including but not limited to attendance standards. • Solid PC and Microsoft Office Suite knowledge and skills • Excellent time management and organizational skills • Strong customer service and communication skills • Ability to multi-task • Prefer - knowledgeable about circulation systems and processes; especially DSI and CircPro

EDUCATION AND EXPERIENCE: High School Degree or Equivalent 2+ years experience in Data Entry office environment.

Why Join Us?

Lee Enterprises offers competitive wages in a dynamic, interesting work environment with career growth opportunities. We offer an extensive benefit program that can be personalized to your needs. Our benefit program includes medical, dental, vision, short and long-term disability, company provided life insurance and supplemental life insurance. In addition, we offer a 401K retirement plan with company match. We also offer generous paid time off to allow the flexibility to balance personal life and work. This includes paid parental leave for new parents.

Lee Enterprises is a leading provider of high-quality local news, with 77 daily newspapers in 26 states that have print, digital and e-replica versions. Lee's newspapers have a combined circulation of more than 1.2 million daily. Our digital sites attract more than 44 million unique visits monthly. We also have a rapidly growing roster of digital products for consumers, and are committed to aggressive digital growth.

Lee Enterprises is proud to be an equal opportunity employer. We are committed to attracting and retaining a workforce whose diversity reflects the communities we serve. Lee embraces change, and we recognize that we must create and maintain a culture of fervent inclusion. For more information about Lee, check us out at www.lee.net .

We are focused on building a diverse and inclusive workforce. If you are excited about this role but do not meet 100% of the qualifications above, we encourage you to apply.