11 hours

Patient Service Navigator - Froedtert South Medical Group

Pleasant Prairie, WI
  • Job Code
    5083
Jobid: 5083
Job Title: Patient Service Navigator - Froedtert South Medical Group
Location: Pleasant Prairie, WI
Job type: Full-time
Category: Clinic
Description:
  • POSITION PURPOSE
    • The Patient Service Navigator works in conjunction with the providers and clinic staff to take care of the clinic and patients' referral and administrative needs.
  • MINIMUM EDUCATION REQUIRED
    • High School or Equivalent (GED)
  • MINIMUM EXPERIENCE REQUIRED
    • 1 year
  • LICENSES / CERTIFICATIONS REQUIRED
    • N/A
  • KNOWLEDGE, SKILLS & ABILITIES REQUIRED
    • Possess a pleasant and professional attitude and appearance.
    • Demonstrate exceptional customer service behavior.
    • Display excellent face-to-face, telephone, and written communication skills.
    • Have comprehensive keyboard skills and computer knowledge.
    • Demonstrate proficiency in multi-tasking, time management, organization, attention to detail, quality, independent problem solving, and critical thinking.
    • Flexible with work schedule, reliable, and a team player.
  • PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
    • Manages/schedules referral appointments for patients at the time of visit for specialists, therapy and diagnostic testing.
    • Provides f/u to patients for referral appointments.
    • Answering multiple phone lines.
    • Processing phone call, mail, email and fax requests from patients, providers, other departments/clinics, external organizations.
    • Conducting appropriate follow-up with patients via phone or mail.
    • Communicating applicable messages to clinic staff.
    • Registering and scheduling patients for appointments maximizing the provider's schedule.
    • Verifying insurance coverage and obtaining appropriate insurance referrals and authorizations.
    • Checking in/out patients.
    • Entering and updating patient data into system programs accurately.
    • Collecting, processing, and recording payments.
    • Providing accurate and complete information to the billing office.


Industry

  • Health Care / Social Assistance
Posted: 2019-09-15 Expires: 2019-10-15

Our employees provide the highest level of quality care and services for the community. Become part of our dedicated family and enjoy a competitive salary, excellent benefits, and fantastic opportunities for professional growth. Listed below are our current opportunities take time to explore them now!

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Patient Service Navigator - Froedtert South Medical Group

Froedtert South
Pleasant Prairie, WI

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