3 days old

Customer Service Representative

Vancouver, BC
  • Job Code
Uline Careers - Customer Service Representative

Customer Service Representative

Job ID:2435BR
Location:Vancouver, BC, Canada

Customer Service Representative
Up to $30 per hour, based on experience

Vancouver, BC
8255 N. Fraser Way, Unit 109, Burnaby, BC V3N 0B9

Uline is seeking Customer Service Representatives to join our Customer Service team.

Position Responsibilities
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Work with Uline's internal departments to meet our customers' needs.
  • Review large volume requests for availability and provide discounts accordingly.
  • Source non-stocked products for existing customers using our extensive vendor database.
  • Create purchase orders and follow-up with vendors regarding sourced non-stock products.
  • Capture customer comments and feedback regarding market trends and pricing.
  • Participate in weekly training sessions and monthly quotes meetings via conference call.

Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • 3+ years inside sales, quotes or customer service experience.
  • Excellent communication, organizational and time management skills.
  • Professional phone manner and presence.
  • Ability to multitask.

  • Extended medical and health coverage that includes medical, dental and vision.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.
  • Scholarship program for children of employees.

Employee Perks
  • Reimbursements for fitness memberships.
  • Numerous employee appreciation events throughout the year.
  • Opportunities for community involvement.

About Uline

Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company known for incredible service and quality products. We offer same-day shipping on over 36,000 products found in our 788-page catalog and on our state-of-the-art e-commerce website.

Our quality products, huge inventory and ongoing expansion fuel our incredible growth. This is a great time to join Uline!

Uline is an Equal Opportunity Employer
Uline is a drug-free workplace.


Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.


  • Other
Posted: 2019-09-12 Expires: 2019-10-12

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Customer Service Representative

Uline, Inc.
Vancouver, BC

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