1 day old
2017-12-142018-01-12

Customer Service Representative

  • Job Code
    1746BR
Uline Careers - Customer Service Representative

Customer Service Representative

Job ID:1746BR
Location:Monterrey, NL, Mexico

Monterrey
Carr. Miguel Aleman KM 21 #6
Prologis Park Apodaca
Apodaca, N.L. Mexico 66627


"Working at Uline taught me to embrace my inner excellence. We are amazing people providing exceptional service. Every time!"

"I'm proud to work for a company that sets the minimum standard at outstanding and accepts nothing less than the best I have to give."

Are you a stickler for impeccable service? Do you worry about the details when no one else does? Do you pride yourself on solving problems, finding solutions and taking care of others? Are you ready to represent a company that stands out in its commitment to providing world-class service to its customers?

If you share our passion for superior customer service and have what it takes to make each customer experience rewarding, then Uline is the company for you. Uline will invest in your success through a 4-week training program, side-by-side listening sessions with an experienced customer service representative, supportive management team and continuous training on product and procedures. We empower you to guide every customer through their order.


Uline is North America's leading distributor of shipping, packaging and industrial supplies. We're a family-owned company known for our incredible customer service and quality products. Our people make the difference.

to hear from the employees behind Uline's exceptional customer service!


Customer Service Representative
Up to 30,000 pesos per month, based on experience

Great career and advancement opportunities!

Uline seeks Customer Service Representatives for its inbound call center at its
Monterrey, México branch.


POSITION RESPONSIBILITIES
  • Guide customers through their order and process them in a fast-paced environment using world-class technology.
  • Communicate with positive, friendly customers via phone, email and chat.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about product, pricing and availability.
  • Work with internal departments to meet our customers' needs.
  • Work with customers to resolve product returns, shipping inquiries and order status questions.
  • Submit quotes for high-quantity orders and custom items.

MINIMUM REQUIREMENTS

  • Bilingual - 100% fluent in both English and Spanish (read, speak, write).
  • Bachelor’s degree.
  • 1+ years customer service experience preferred.
  • Available for 4 weeks of training.
  • Open to work on weekends.

BENEFITS
  • Fast-paced, growing company with double-digit annual growth.
  • Various promotion opportunities available throughout Uline's many departments!
  • 3 bonus programs – weekly sales, year-end performance and profit sharing bonuses.
  • Complete insurance coverage – major and minor medical insurance, dental, vision, life.
  • Savings Fund.
  • Generous paid time off.
  • Tuition reimbursement.

Please submit resume in English.

EEO/AA Employer/Vet/Disabled

Uline is a drug-free workplace


WHY ULINE?

Uline challenges you to be your best. It pushes the limits of your potential and provides you with the tools you need to succeed, making it a great place to build your career.

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Customer Service Representative

Uline, Inc.

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Uline, Inc.

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